Great experience. Joie is a fantastic service consultant. She was very good about communicating the status of the repairs and making sure the interior detail was done well. She is also a great customer advocate - always wanting to make sure that I am getting the most for my money and that I understand my options. I also have an audi and took it to the local dealership. My experience at McGovern Buick GMC was 10 times better. Keep up the great work! Thank you!
Been a customer for years and have always received great service. Sales team is great too and just purchased a new car. Jimmy was excellent. No sales pressure, understood my needs and worked with in my budget. Finance representative clearly outlined agreement in a timely manner. This dealership has always been a pleasure to do business with.
From beginning to end the people at McGovern are professionals of the highest caliber! Everyone you encounter greats you with a warm welcome and a smile, and the service is above and beyond expectations!
I called on Saturday, 8/3 because an error message came up about my brakes and I felt like we were hydroplaning. It kept happening when I would apply pressure to the brake and it became scary as we were on our way to PA. The service man told me to come back immediately to the dealership to diagnose the issue especially since my car is new. We went back and they fixed it. We said we were on our way to PA but would be a little late. Two miles or so down the road the same error message came up and we went back to the dealership. They ended up taking parts off a new car and fixed my brakes because something was stripped. I have not had any further issues and greatly appreciate their kindness.