If I knew what I know now, I would have bought both my vehicles from your dealership... I am a very loyal person and even though it is an hour away, I always drove back to Central in Norwood to have my vehicles serviced and to do any other maintence required. But after a very real mistake on their part, I was treated as if I didn't matter and thus I looked for another dealership. Fact is my money is good anywhere and if they didn't and don't feel my loyalty was good enough . .I came to you. I am over the top with excitement about the way I have been treated and will and have recommended your dealership to ALL I speak to. You now have my loyalty and have become my PREFFERED and FAVORITE dealership and my On Star account reflects that.